Supply Chain

Through reasonable selection and management of suppliers, we ensure that suppliers can continue to provide products and materials that meet the requirements of iHastek and our customers; shorten the delivery cycle, improve delivery timeliness; continuously improve product quality and service, reduce costs; and supply business together for mutual benefit and win-win and common development.

Responsibilities

Technology Center

Responsible for the formulation of procurement technical standards and identification of samples.
Participate in the development and on-site audit of new key component suppliers.

Quality Department

Participate in the development of new suppliers, organize and coordinate the system and on-site audits of new suppliers, and complete the audit QSA and QPA reports.

Formulate a regular review plan for key component suppliers, regularly review the supplier’s quality assurance system, process technology review, environmental protection system review, and SER social environmental responsibility review.
“Supplier CAP audit report” issued and tracked implementation.
Responsible for assessing the supplier’s IQC incoming inspection batch pass rate, abnormal settlement rate, abnormal handling timeliness, cooperation degree and other assessment scores A, B, C, D, E assessment. 1. Reduce orders for B level for 3 consecutive months 30% share and downgraded to C-level, rectification time of 1 month; 2. For 2 consecutive months, C-level will reduce share orders by 50%, downgraded to D-level, start re-examination after 3 months of rectification within a time limit (if qualified, one trial order can be issued and put into production and delivery. When the quality of the incoming material is confirmed, and the pass rate of the batch is confirmed, and then the order is continuously output. If the assessment is NG, the 1-year cooperation period will be directly canceled) and the review time will be notified separately.
Responsible for the daily work management of suppliers (including the promotion of abnormal improvement of incoming materials, process QPA ability rectification and improvement, SCAR report writing training), etc.
Responsible for regularly updating and tracking the ROHS testing of incoming products and the reports provided by suppliers.

Purchasing Department

Search and development of new suppliers.
Obtain relevant information from new suppliers (new supplier visit reports and samples).

Contact and arrange on-site audit work for new suppliers.
Production and update management of “Qualified Supplier List”.
In the material evaluation stage, the relevant environmental protection data of the parts are collected and provided to the technical center for evaluation and review.
Carry out a comprehensive evaluation based on the supplier assessment score ABCDE grade report output by the SQE email, the delivery rate of incoming materials, and the degree of cooperation every month, adjust the order share, and eliminate relatively poor cooperative suppliers.

Requirements

Supplier development and selection

Purchasing and development of suppliers should follow the following aspects: when new parts used in new products cannot be satisfied by existing suppliers; existing suppliers cannot meet product quality requirements, production capacity requirements or do not cooperate with the company's production. When the impact is greater; when the material price of the new supplier has an advantage; reserve suppliers for the company's strategic considerations (such as suppliers with new technologies, suppliers who have a strong willingness to cooperate, and can become future strategic suppliers through training, etc).

Screen and evaluate new suppliers

Suppliers should pass the ISO9001 quality system certification, and the certificate is valid. If there are multiple suppliers for the production of the part, they should be prioritized for development based on quality performance and the importance of the supplied products. If the purchased parts involve compulsory certification, the supplier shall be able to meet the requirements of corresponding laws and regulations, including the ability to effectively control changes involving safety and electromagnetic compatibility.

Supplier development, identification and audit

Audits include system audits (quality system, environmental protection system, social responsibility system), on-site audits, and product audits. System audit. Mainly review the rationality and effectiveness of the supplier's quality assurance system. The compliance of the environmental protection system shall be audited and the social responsibility shall be evaluated. On-site audit. Purchasing and SQE jointly conduct on-site audits on suppliers, and if necessary, personnel from technical centers, engineering departments and other related departments also need to participate. For suppliers designated by customers, system and on-site audits may be conducted depending on the circumstances. If the customer has identified it as a qualified supplier, it may consider not conducting system and on-site audits. However, an audit of the products provided by the supplier is still required. Auditors should follow the "Supplier QSA System Audit Form" and record the findings during the audit process.

Supplier Management

Periodic audits of qualified suppliers

For the key supplier SQE, a supplier audit plan should be formulated, and the plan should be formulated according to the principle of at least one audit every year. The approved audit plan needs to be sent to relevant units such as purchasing and technology centers. For non-critical suppliers, there is no need to formulate a regular audit plan, and temporary audit or coaching can be decided according to the quality status of the actual components. The audit plan can be adjusted in the process according to the actual situation (such as audit time adjustment, audit frequency adjustment, etc.).

Conduct an on-site audit to suppliers

- When existing suppliers of qualified key components relocate or produce in new sites. Whether it is necessary to conduct on-site audit is confirmed by SQE and procurement.
- When there is a major change in the manufacturing process of key component suppliers, the manufacturing process needs to be reviewed.
- When the supplier conducts small-batch process verification tests for key components of new products, it is necessary to review the supplier's process QPA and confirm product compliance and special characteristics.

Management to supplier’s goods quality

SQE, PMC, and procurement track the quality and delivery of suppliers' incoming materials, review and give feedback on unqualified materials, and formulate temporary countermeasures. At the same time, suppliers are required to find out the reasons and formulate temporary improvement measures or long-term improvement measures. When necessary, the supplier is required to respond to the corrective and preventive action SCAR report.

KPI assessment for suppliers

1) Supplier monthly/quarterly KPI
At the end of each year, SQE formulates the “annual key suppliers and their key parts quality objectives” for the next year’s key material categories based on different material categories, as the basis for the supplier’s monthly and quarterly KPI performance assessment for the next year.

2）Processing after assessment
For suppliers whose monthly KPI performance assessment scores are lower than 80 points (or the last 5 suppliers with monthly quality scores), SQE should issue a SCAR to request suppliers to improve the problem points and propose countermeasures, and track the improvement effect of the problem points. If the improvement measures or effects are not acceptable, SQE should urge the supplier to propose more reasonable improvement measures in a timely manner, and if necessary, SQE should ask the supplier to hold a quality review meeting or go to the supplier’s site for guidance and improvement.

3) Supplier Rewards and Penalties

For suppliers rated as (A), the procurement should increase their procurement volume, and the production of new products should give priority to this supplier.
Those rated as excellent suppliers of the year (annual A-level suppliers) should be awarded with commemorative trophies for outstanding suppliers.
Suppliers rated as (E/D) grades should reduce their procurement volume, or be treated as conditional procurement suppliers.
For suppliers rated as (E/D) grades or suppliers whose KPI performance assessment is lower than 60 points for three consecutive months, and suppliers who still cannot meet the quality and delivery requirements after rectification, the following measures should be taken for control.
A: Issue a rectification notice within a time limit, allowing suppliers to effectively improve within 3 months.
B: Stricter sampling inspection will be conducted on the supplier’s incoming materials, from AQL0.65 to AQL0.4, and full inspection will be carried out if necessary.
C: Actively develop new suppliers.
Disqualification of the supplier should be considered if the following situations occur.
A: The annual rating is grade E supplier, and there is no improvement effect.
B: Suppliers that have had no transactions for one year.
C: The cooperation in the process is extremely poor, and have no willingness to continue cooperation.